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Lost or Stolen Card

Did you know that you can turn your Pathway Bank debit card off using Digital Banking?  Here’s how:

  • Tap “Menu.”
  • Tap “Manage Cards.”
  • Tap “Turn Card Off” for any cards which you would like to temporarily turn off. Simply tap “Turn Card On” to start using it again!

If you need to call to report a lost or stolen Pathway Bank Visa® ATM/Debit card, please call us at (308) 485-4232 during regular business hours or 888-297-3416 after-hours.   In the alternative you can use Digital Banking – Here’s how:

  • Tap “Menu.”
  • Tap “Messages.”
  • You will see two boxes; the bottom one says “Submit a Form.” Tap on “Choose a Form to Submit.”
  • Tap “Lost or Stolen Card.”
  • Fill out the form in its entirety.
  • Tap “Submit.”
  • The form will be submitted to our Operations Department, and your card will be shut off.
  • A team member will reach out to you at the contact number you provided.











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