Employment

Employment

Employment

Employment

We are always interested in talking to people who are interested in our community focused brand of banking. Whether you are a seasoned professional or still in school, please let us know your interest so that we can see if there is a place for you on our banking or financial teams.


Join the Pathway Bank Team

Pathway Bank is always searching for potential employees that are hard working and customer focused. And just like in our neighborhoods, we are interested in seeing our employees advance and develop in their careers. To this end, we are committed to providing attractive benefits for our full-time staff.

We encourage all interested applicants to see what opportunities await by viewing our list of career openings and filling out an application today.

Benefits
Health, Dental, and Vision
Life Insurance and AD&D
401(k) Plan Program
Generous Vacation, Sick, and Personal Days
Long-Term Disability

Positions

Job Title: Mortgage Servicing Specialist

Department: Mortgage Loans

Supervises: None

Pay Grade: Commensurate with Experience

Type: Full Time

Location: Grand Island

Education: Minimum of High School Diploma

Experience: Mortgage Loan Experience



About Pathway Bank
Pathway Bank is a progressive and independent community bank with approximately $197M in assets. We are a full-service financial institution that seeks to deliver innovative, competitive products and services ranging from traditional to the latest in digital banking services, home mortgage, insurance and investment options. We are proud of our Agricultural roots and remain committed to serving the agriculture community. Headquartered in Cairo, Nebraska, Pathway Bank also has locations in Grand Island, Ord and Burwell .

Description
A specialist in providing support to the Mortgage Department by processing mortgage loans in the core processing system, manage escrow accounts, conducting annual escrow analysis, monitor past due home loans, and maintaining the Home Mortgage Disclosure Act – Loan Application Register (HMDA-LAR). In addition, this individual will be required to assist customers in processing telephone calls and service requests from customers with billing, payment and escrow questions.

Branch Goals and Development

  • All employees are encouraged to participate in community activities.
  • Contribute to your branch goals through teamwork and knowledge of products and services including the Insurance area.
  • Recognize prospects for cross-sales opportunities to increase the products/customer ratio.

Customer Experiences

  • Ask questions, be insightful and helpful to gain a clear understanding of the request or issue that is presented.
  • Develop effective telephone skills and satisfactorily handle all telephone inquiries and requests.
  • Learn to effectively say "no" in a courteous and concerned manner and if at all possible, find a way to accommodate the customers wishes while staying compliant with all banking regulations.
  • Follow through on customer requests timely, accurately and completely.
  • Cultivate a creative and innovative outlook.
  • Demonstrates the ability to greet customers by name, acknowledge individuals when they come into the bank, create conversation and show appreciation to the customers on a regular basis.

Responsibilities

  • Navigate through sources of information to provide basic information and respond to customer questions in a timely manner in accordance with bank customer service standards.
  • Promote understanding of the mortgage process and account information.
  • Promote customer satisfaction and provide seamless service to ensure customer-service goals and standards are met.
  • Work with established procedures to identify and solve straightforward problems and make sound decisions.
  • Escalate more complex problems to management for review and resolution.
  • Process monthly escrow disbursements including all taxes, insurance, mortgage insurance etc.
  • Review escrow and delinquent tax reports for accuracy.
  • Complete all management approved extensions and modifications following all regulatory guidelines to mortgage loans and adjust loans on the core system to reflect changes.
  • Process mortgage releases for paid-off mortgage notes.

Essential Skills

  • Self-motivated.
  • Positive, “can do” attitude.
  • Ability to work effectively with co-workers in a team setting.
  • Enjoys and wants to work with people.
  • Problem-solving skills.
  • Efficiently manage time.
  • Ability to multi-task.
  • Ability to work independent with little to no supervision.
  • Dependable and prompt in attendance.
  • Intermediate knowledge of Microsoft Word, Excel, Outlook and Power Point.
  • Learn and understand office equipment to effectively utilize and troubleshoot (i.e. computers, copiers, adding machines, telephones).
  • Read at a level sufficient to understand memo's, instructions, forms, applications, financial statements, and credit reports.
  • Write in a clear, concise and legible manner in order to compose memos and complete various bank documents and forms.
  • Learn and understand computer system in order to run meridian / Encompass to look up customer accounts, and troubleshoot the equipment when problems occur.

Knowledge and Abilities

  • Develops a basic knowledge of deposit services, including BSA.
  • Scan/index document and maintain organized records.
  • Complete and maintain the HMDA-LAR.
  • Develops awareness and knowledge of general banking services.
  • Ability to make independent decisions.
  • Ability to listen effectively and understand non-verbal communication skills.
  • Handles pressure from others with confidence and finesse, remains calm and poised even in emotional/volatile situations.
  • Excellent command of vocabulary which enables them to establish successful relationship with customers.
  • Able to shift conversations from social to business.
  • Ability to follow detailed instructions and a wide range of procedures requiring some judgment.
  • Ability to perform basic mathematical computations using various business machines and/or computers.
  • Understands that all bank information is confidential while at work and out in the community.
  • Maintaining a level of professionalism in all aspects of your day including filing, writing to customers, phone communications, and keeping an organized work station.
  • Promptly and accurately complete general office duties to support daily functions of the branch.



Job Title: Lending Specialist

Department: Mortgage Loans

Leader: Dean Fahrenholz

Supervises: None

Pay Grade: Commensurate with Experience

Type: Full Time

Location: Grand Island

Education: Minimum of High School Diploma

Experience: Mortgage Loan Experience required


Description
A specialist in providing support to the Loan Department by processing agricultural, commercial, consumer loans and serve as a backup for mortgage loans in the core processing system, assist with monitoring past due loans, perform collateral inspections, appraise real estate, perform credit analysis, enter financial information into data base and assist with maintaining the Home Mortgage Disclosure Act – Loan Application Register (HMDA-LAR). In addition, this individual will be required to assist customers in processing telephone calls and service requests from customers with billing, and payment questions.

Branch Goals and Development

  • All employees are encouraged to participate in community activities.
  • Contribute to your branch goals through teamwork and knowledge of products and services including the Insurance area.
  • Recognize prospects for cross-sales opportunities to increase the products/customer ratio.

Customer Experiences

  • Ask questions, be insightful and helpful to gain a clear understanding of the request or issue that is presented.
  • Develop effective telephone skills and satisfactorily handle all telephone inquiries and requests.
  • Learn to effectively say "no" in a courteous and concerned manner and if at all possible, find a way to accommodate the customers wishes while staying compliant with all banking regulations.
  • Follow through on customer requests timely, accurately and completely.
  • Cultivate a creative and innovative outlook.
  • Demonstrates the ability to greet customers by name, acknowledge individuals when they come into the bank, create conversation and show appreciation to the customers on a regular basis.

Responsibilities

  • Navigate through sources of information to provide basic information and respond to customer questions in a timely manner in accordance with bank customer service standards.
  • Promote understanding of the loan process and account information.
  • Promote customer satisfaction and provide seamless service to ensure customer-service goals and standards are met.
  • Work with established procedures to identify and solve straightforward problems and make sound decisions.
  • Escalate more complex problems to management for review and resolution.
  • Complete all management approved extensions and modifications following all regulatory guidelines to mortgage loans and adjust loans on the core system to reflect changes.
  • Perform collateral inspections (livestock, equipment etc.)
  • Perform real estate evaluations
  • Review external appraisals for accuracy and compliance with federal regulations
  • Perform credit analysis
  • Enter financial information into the bank’s data base (Web Equity)

Essential Skills

  • Self-motivated.
  • Positive, “can do” attitude.
  • Ability to work effectively with co-workers in a team setting.
  • Enjoys and wants to work with people.
  • Problem-solving skills.
  • Efficiently manage time.
  • Ability to multi-task.
  • Ability to work independent with little to no supervision.
  • Dependable and prompt in attendance.
  • Intermediate knowledge of Microsoft Word, Excel, Outlook and Power Point.
  • Learn and understand office equipment to effectively utilize and troubleshoot (i.e. computers, copiers, adding machines, telephones).
  • Read at a level sufficient to understand memo's, instructions, forms, applications, financial statements, and credit reports.
  • Write in a clear, concise and legible manner in order to compose memos and complete various bank documents and forms.
  • Learn and understand computer system in order to run meridian / Encompass to look up customer accounts, and troubleshoot the equipment when problems occur.

Knowledge and Abilities

  • Develops a basic knowledge of deposit services, including BSA.
  • Scan/index document and maintain organized records.
  • Back up in completing and maintain the HMDA-LAR.
  • Develops awareness and knowledge of general banking services.
  • Ability to make independent decisions.
  • Ability to listen effectively and understand non-verbal communication skills.
  • Handles pressure from others with confidence and finesse, remains calm and poised even in emotional/volatile situations.
  • Excellent command of vocabulary which enables them to establish successful relationship with customers.
  • Able to shift conversations from social to business.
  • Ability to follow detailed instructions and a wide range of procedures requiring some judgment.
  • Ability to perform basic mathematical computations using various business machines and/or computers.
  • Understands that all bank information is confidential while at work and out in the community.
  • Maintaining a level of professionalism in all aspects of your day including filing, writing to customers, phone communications, and keeping an organized work station.
  • Promptly and accurately complete general office duties to support daily functions of the branch.


Pathway Bank is an equal opportunity employer and does not discriminate against persons because of age, race, color, creed, religion, disability, gender, ethnic or national origin, or veteran status. Pathway Bank prohibits discrimination against individuals with disabilities and will reasonably accommodate applicants with a disability, upon request, and will also ensure reasonable accommodation for employees with a disability. For more information please visit www.eeoc.gov.